Giving Your Customers Peace of Mind with 800 Voicemail
By Tim Paulino
There isn't any doubt that customers are more likely to choose a company that offers them the ability to keep in contact with ease and is available to answer their questions or hear their comments even after the traditional business day. This is why having a toll free number is crucial to the success of your business, and why an 800 voicemail number feature with that number can be even more beneficial to your customer service efforts. If you are a business owner who was been debating about whether or not an 800 number is right for you, then you needn't look any further for the information that you need to know before you make a more informed decision.
The Pros for buying an 800 number with voicemail.
A toll free number and 800 voicemail number gives your clients or customers added peace of mind, in that they can count on the fact that they can get a hold of you any time of the day (or night) by leaving you a message. Thus, your business becomes more productive and more customer service focused. It's also a fact that an 800 number lends credibility to a business, and even smaller companies are made to seem larger and more prestigious if they have a toll free number. Not to mention, on a personal level, you will have more time for yourself and your family if you are able to rely on the 800 voicemail number taking your call, and won't have to be concerned about missing out an vital business if you choose to go home early or take a day off. Quite possibly the biggest advantage of having an 800 number with voicemail though is the fact that it is extremely affordable and can improve your business identity without breaking the bank.
The Cons for buying an 800 number with voicemail.
Some might argue that 800 numbers are outdated and that they are a thing of the past that simply isn't a good return on your investment. However, that couldn't be further from the truth. We live in an era that is heavily dependent upon technology and many businesses are turning to the internet for communication and marketing. On the other hand, customers still want that personal touch that email or text messaging simply can't offer, and they still expect to be able to speak with business owners whenever they feel the need. If you have a toll free number and 800 voicemail number then you are giving your company an edge over the competitors that aren't going that extra mile to ensure that their customers can reach them easily, without the hassle of emails or instant messages.
Every business can benefit from an toll free number with 800 voicemail number, regardless of their size or their profit margin. In a world where many business owners are constantly on the go and you may find it hard to find the time to balance your work life with your personal one, why not make things easier for your and your customers by buying a toll free number.
Tim Paulino
Also known as the "virtual phone guy", Tim is a well-respected marketing and communications expert with over 14 years experience, helping thousands of entrepreneurs and small business owners. His writing and research focuses primarily on cloud-based virtual phone services that utilize toll free numbers with the latest voice and fax technology.